Help for JesterMedia apps, tools, and publishing projects.
For the fastest response, include the product name, your device model, operating system version, screenshots if useful, and the steps that led to the issue.
General Support
Questions about any JesterMedia product, account access, data deletion, or general help.
support@jestermedia.app →Report a Bug
Tell us what happened, what you expected, and the product or page where you saw it.
Send bug report →Feature Request
Share the problem you want solved and which JesterMedia product it applies to.
Send idea →Billing & Subscriptions
Apple and Google Play manage subscriptions and refunds through the store account used at purchase.
Billing question →Product Support Pages
Common Questions
How do I delete account data?
Use the deletion option inside the app when available, or email support@jestermedia.app with the product name and account email. We will confirm the request before deleting data that cannot be restored.
How do I cancel a subscription?
On iPhone or iPad, open Settings, tap your Apple ID, then choose Subscriptions. On Android, open Google Play, tap your profile icon, then choose Payments & subscriptions.
Do the Free Image Tools upload my files?
The tools are designed to process files in your browser. See the tool page and privacy policy for the current data handling details.