Contact Us

How can we help?

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General Support
Questions about the app, content, or anything else? We respond within 1โ€“2 business days.
support@jestermedia.app
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Report a Bug
Something not working? Please include your iOS version, device, and what happened.
support@jestermedia.app
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Content Issues
Spotted a misclassified article or broken feed? Let us know and we'll review it.
support@jestermedia.app
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Feature Requests
Want a new news category or feature? We genuinely read and consider every suggestion.
support@jestermedia.app
FAQ

Frequently Asked Questions

How does Jester Media determine political balance?
We aggregate stories from a curated set of trusted sources spanning left, center, and right-leaning outlets. The goal is visibility into how different outlets frame the same events โ€” so you can form your own opinion.
Why is the app rated 16+?
The app aggregates real-world news which may include coverage of mature topics such as politics, conflict, and world events. The 16+ rating reflects the nature of news content, not the app itself.
Does the app require location access?
Location is optional and used only to surface local/regional news relevant to your area. You can use the full app without granting location access.
Is there a subscription or paid tier?
Jester Media is currently free to download and use. The app contains advertising. We may introduce additional features in future updates.
The app requires iOS 18.6 โ€” can I use an older version?
Jester Media requires iOS 18.6 or later and iPadOS 18.6 or later. We recommend keeping your device updated.
A news source seems missing โ€” can I request it?
Yes! Send us the name of the outlet and we'll review it for inclusion. We're always working to expand our source library.
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Still need help?
We read every message. Don't hesitate to reach out.
Email Support โ†’