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DebtClarity Support

Help for manually entered debt payoff plans, reminders, subscriptions, and account data. DebtClarity is iOS-only right now, with Android coming soon.

Need help with DebtClarity? Contact JesterMedia support and include your device model, iOS version, screenshots if useful, and what you were trying to do.

General Support

Questions about setup, debt payoff plans, account access, cloud backup, or app behavior.

support@jestermedia.app

Report a Bug

Tell us what happened, what you expected, and the steps that caused the issue.

Report a bug

Subscriptions

DebtClarity Premium billing is handled by Apple for the current iOS version. Android support is coming soon.

Manage subscriptions

Privacy

DebtClarity never connects to your bank and does not sell debt details.

Privacy policy

FAQ

What is avalanche payoff?

Avalanche targets the highest APR first, which usually reduces total interest paid.

What is snowball payoff?

Snowball targets the smallest balance first, which can create faster early wins.

Can I delete my profile?

Yes. Open DebtClarity Settings and choose Delete Profile. This removes your Firebase profile, deletes the cloud backup for the current user when available, and clears local DebtClarity data on the device.

Can I export my data?

Yes. Use Export My Data in Settings to generate a readable copy of your entered debt plan.

Is this financial advice?

No. DebtClarity provides budgeting calculations and planning tools only.