Freezy Penguin 2 Support

How can we help?

📬

General Support

Questions about the game or anything else? We respond within 1–2 business days.

🐛

Report a Bug

Something not working? Please tell us whether you are on iOS or Android, your OS version, your device model, and what happened.

support@jestermedia.app

💡

Feature Requests

New game mode? Leaderboard? Skins? Tell us what you'd love to see in the next update.

support@jestermedia.app

⭐

Leave a Review

Enjoying the game? Leaving a review on the App Store or Google Play helps us grow and keep updating Freezy.

Rate on App Store →Rate on Google Play →

FAQ

Frequently Asked Questions

How do I play Freezy Penguin 2?

Tap the screen to make the penguin flap its wings and fly upward. Avoid the pipes — if you hit one or the ground, the run ends. Try to beat your best score!

How do I earn medals?

Medals are earned by reaching certain score milestones in a single run. Keep playing to unlock Bronze, Silver, Gold, and Champion medals.

My score didn't save — what happened?

Best scores are saved locally on your device on both iOS and Android, and they are not synced between platforms or between devices. If you deleted and reinstalled the app, previous scores may have been lost. This is something we're looking to improve in a future update.

Does Freezy Penguin 2 have ads?

Yes, the free version contains advertising. Ads help us keep the game free for everyone.

Is there a multiplayer mode?

Not yet! Freezy Penguin 2 is currently single-player. Multiplayer and leaderboards are features we're actively considering for future updates.

What do I need to run Freezy Penguin 2?

On iPhone and iPad, Freezy Penguin 2 requires iOS 18.6 or later. On Android, it requires Android 7.0 (Nougat) or later. We recommend keeping your device updated either way.

🐧

Still need help?

We read every message and we're happy to help.

Email Support →