Freezy Penguin 2 Support

How can we help?

📬

General Support

Questions about the game or anything else? We respond within 1–2 business days.

support@jestermedia.app

🐛

Report a Bug

Something not working? Please include your iOS version, device model, and what happened.

support@jestermedia.app

💡

Feature Requests

New game mode? Leaderboard? Skins? Tell us what you'd love to see in the next update.

support@jestermedia.app

⭐

Leave a Review

Enjoying the game? Leaving a review on the App Store helps us grow and keep updating Freezy.

Rate on App Store →

FAQ

Frequently Asked Questions

How do I play Freezy Penguin 2?

Tap the screen to make the penguin flap its wings and fly upward. Avoid the pipes — if you hit one or the ground, the run ends. Try to beat your best score!

How do I earn medals?

Medals are earned by reaching certain score milestones in a single run. Keep playing to unlock Bronze, Silver, Gold, and Champion medals.

My score didn't save — what happened?

Best scores are saved locally on your device. If you deleted and reinstalled the app, previous scores may have been lost. This is something we're looking to improve in a future update.

Does Freezy Penguin 2 have ads?

Yes, the free version contains advertising. Ads help us keep the game free for everyone.

Is there a multiplayer mode?

Not yet! Freezy Penguin 2 is currently single-player. Multiplayer and leaderboards are features we're actively considering for future updates.

The app requires iOS 18.6 — can I use an older version?

Freezy Penguin 2 requires iOS 18.6 or later. We recommend keeping your device updated.

🐧

Still need help?

We read every message and we're happy to help.

Email Support →