FeastFlip Support — JesterMedia

How can we help?

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General Support

Questions about how the app works, account issues, or anything else? We respond within 1–2 business days.

support@jestermedia.app

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Report a Bug

Something not working? Please include your iOS version, device model, and steps to reproduce the issue.

support@jestermedia.app

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Feature Requests

Have an idea to make FeastFlip better? We read every suggestion and genuinely consider them.

support@jestermedia.app

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Pro / Billing

All billing is handled by the App Store. For subscription management and refunds, visit Apple Support.

Apple Billing Support →

FAQ

Frequently Asked Questions

How does Group Flip work?

The host creates a session and shares a 4-digit code. Everyone joins with that code, nominates a restaurant, then votes simultaneously. Jester reveals the winner. All participants need FeastFlip installed.

Why doesn't the app find restaurants near me?

FeastFlip needs location access. Go to Settings → Privacy & Security → Location Services → FeastFlip and set it to "While Using." If you're in a rural area, try increasing the search radius in filters.

What is the cooldown on the free version?

Free users get spins with short cooldowns between sessions. Go Pro for unlimited flips, zero ads, and pure uninterrupted chaos.

How do I cancel my Pro subscription?

Open the App Store → tap your profile icon → Subscriptions → select FeastFlip → Cancel Subscription.

How do I restore my Pro purchase on a new device?

Open FeastFlip, go to the Pro section, and tap "Restore Purchases." Make sure you're signed in with the same Apple ID used for the original purchase.

The app requires iOS 18.6 — can I use an older version?

FeastFlip requires iOS 18.6 or later. We recommend keeping your device updated for the best experience and security.

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Still need help?

We're a small indie team and we read every message. Don't hesitate to reach out.

Email Support →