Answers for photo access, cleanup decisions, deletion, and recovery.
Tell us whether you use iPhone or Android, your device model, operating-system version, and what happened. Please do not attach private photos unless they are essential to your question.
Choose a cleanup section, then review one item at a time. Swipe left to add an item to the pending-delete list or right to keep it. Nothing is deleted until you finish and confirm the batch through the iPhone or Android system prompt.
On iPhone, they move to Recently Deleted in Apple Photos, normally for 30 days. On Android, they move to your gallery provider’s Trash or recycle bin under that provider’s retention rules.
Yes. While reviewing a section, use Undo to reverse your most recent decision. After you confirm deletion, recovery must be handled from Apple Photos or your Android gallery’s recovery area.
You probably granted limited or selected-media access. In iOS or Android Settings, open PhotoClarity’s permissions and allow full photo access, or change the selected items available to the app.
Photo access lets PhotoClarity show and organize items for your review. The app uses Apple Photos or Android’s system confirmation before moving any items you approve into the platform’s recovery area.
No. Your photos, videos, photo metadata, cleanup decisions, and progress stay on your device. The free version uses an advertising service, but PhotoClarity never gives it access to your photo library.
They are focused shortcuts to screenshots, large videos, bursts, and selfies. iPhone uses Apple Photos categories; Android uses MediaStore information such as albums, filenames, media type, and size. Results can vary by device and gallery provider.
Android uses the file size reported by MediaStore when available. Apple does not always expose an exact local size, especially with iCloud Photos optimization, so iPhone may use a practical estimate. Actual recovered space can differ.
Photo libraries can take a moment to refresh, especially with cloud-backed libraries. Return to the home screen or reopen PhotoClarity. If the operating system did not confirm removal, PhotoClarity leaves the items untouched and lets you try again.
Use the reset option in PhotoClarity to clear locally stored review progress and cleanup totals. This does not delete any photos or videos from your library.
Yes. PhotoClarity works through Apple’s Photos framework. Some previews may take longer to load when the full-resolution item must first download from iCloud, and recovered space depends on your iCloud Photos and Optimize Storage settings.
PhotoClarity+ removes third-party ads and cleanup cooldowns and unlocks the duplicate and blurry-shot finders. The exact localized price and billing period are shown before you confirm a purchase.
On iPhone, open Settings → your name → Subscriptions → PhotoClarity. On Android, open Google Play → profile → Payments & subscriptions → Subscriptions → PhotoClarity. You can view the renewal date or cancel there; access normally continues through the paid period.
Use Restore Purchases in PhotoClarity and make sure the App Store or Google Play is signed in with the account used for the purchase. If it still does not unlock, email support and include any error message—never send a full payment-card number.
Safety note: PhotoClarity helps you review your own library, but the final choice is yours. Check the pending list before confirming and keep important memories backed up.